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Sub Ninja FAQ

How do I install Sub Ninja?

  • Download and run the installer
  • Unlock the plugin upon first use with the license code you’ve received in your email

I did not receive my unlock code, where is it?

After purchasing Sub Ninja you should receive 2 emails. One from Paddle with an invoice, and one from dsp@thehim.com which contains your unlock code. Please check your spam folder incase it didn’t land in your inbox.

If after 10 minutes you’ve still not received an email, please contact us at dsp@thehim.com.

What is your refund policy?

Do you find Sub Ninja sub par? Please let me know what I can do to improve it!

Either way, we have a 14 day full money back guarantee. Just send an email to dsp@thehim.com.

Does Sub Ninja work in my DAW?

Probably! Sub Ninja has been tested on: FL Studio, Cubase, Nuendo, Ableton Live, Logic Pro, Pro Tools, Bitwig, Reaper, Studio One, Waveform Pro.

Is your DAW not in that list? Let me know if it works so I can add it!

On how many systems can I install Sub Ninja with my license?

Your license is valid for 1 user. However you can install and use Sub Ninja on 2 machines simultaneously.

What's sub, Ninja?

Nothin’ much, what’s sub with you? 😀

What are the minimum system requirements

macOS

  • Mojave 10.14 and above
  • Intel Core i5 or better
  • Apple Silicon M1 or better
  • Formats: AU, VST3, AAX
  • Internet connection

Windows

  • Windows 7 64 bit and up
  • Formats: VST3, AAX
  • Internet connection

Other questions, feedback or bug reports?

If you have any other questions please send an email to dsp@thehim.com, I usually respond within 48 hours.

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